Viewing Trunks & Channels Status

You can view the status of the device's PSTN trunks and corresponding channels in the Web interface. It also enables you to view trunk configuration and channel information.

To view trunk and channel status:
Open the Trunks & Channels Status page:
Navigation tree: Monitor menu > Monitor tab > PSTN Status folder > Trunks & Channels Status.
Monitor home page:
i. Open the Monitor home page (see Viewing Device Status on Monitor Page).
ii. Click a PSTN port, and then from the shortcut menu, choose Port Status.

The number of displayed trunks and channels depends on configuration.

Trunk status is depicted by color-coded icons, as described in the table below:

Description of Color-Coded Icons for Trunk Status

Icon

Color

Trunk

Label

Gray

Disabled

Green

Active - OK

Yellow

RAI Alarm

Red

LOS / LOF Alarm

Blue

AIS Alarm

Light Orange

D-Channel Alarm

Dark Orange

NFAS Alarm

Channel status within a trunk is depicted by color-coded icons, as described in the table below:

Description of Color-Coded Icons for Channel Status

Icon

Color

Label

Description

Light blue

Inactive

Channel is configured, but currently has no calls

Green

Active

Call in progress (RTP traffic) and no alarms

Gray

Non Voice

Channel is not configured

Blue

ISDN Signaling

Channel is configured as a D-channel

Yellow

CAS Blocked

-

Dark Orange

Maintenance

B-channel has been intentionally taken out of service due to maintenance

Red

Out Of Service

B-channel is out of service

The Trunks & Channels Status page also allows you to do the following:

To view configuration settings of a trunk: Click the trunks icon, and then from the shortcut menu, choose Port Settings; the Trunk Settings page opens, displaying the trunk's settings. For more information, see Configuring Trunk Settings.
To view or provide a description of a trunk:
a. Click the trunk's icon, and then from the shortcut menu, choose Trunk Description; the following appears:

b. Enter a description, and then click Apply.
To view detailed information of a trunk's channel: Click the channel icon; a page appears with various tabs, displaying the information. For more information, see Viewing Port Information.